DRD-INDIA

Privacy Policy

Effective Date: October 20, 2025

This Privacy Policy describes how DRD Communications and Software Private Limited ("DRD," "DRDINDIA," DRD-INDIA," "we," "us," or "our") collects, uses, processes, and protects the personal data of visitors and users of the website drd.co.in (the "Website").

By using our Website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information primarily to provide our services, improve our Website, and communicate with you.

A. Personal Information You Voluntarily Provide

This is information you directly give us when you interact with the Website, such as:

  • Contact Information: Name, job title, company name, email address, phone number, and postal address (when you fill out a contact form, request a demo, or subscribe to a newsletter).
  • Correspondence: Information contained in any communication you send to us, such as emails or service inquiries.
  • Application Information: Details provided when applying for a job, such as your CV/resume, qualifications, and employment history.

B. Automatically Collected Information

When you visit the Website, our servers automatically record certain information, including:

  • Usage Data: Details about how you use our Website, such as the pages you view, the time spent on those pages, clicks, and date/time of access.
  • Technical Data: Your computer’s Internet Protocol (IP) address, browser type and version, operating system, and geographic location.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to track activity on our Website and hold certain information. (See Section 4: Cookies Policy).

2. How We Use Your Information

  • To Provide Services: To respond to your inquiries, provide you with information about our telecom provisioning and billing platform, and fulfill any requests you make.
  • To Improve the Website: To analyze usage trends, diagnose technical issues, monitor the effectiveness of our marketing, and enhance the overall user experience.
  • Communication: To send you technical notices, updates, security alerts, and support and administrative messages.
  • Marketing & Promotions: To send you promotional content, product news, or newsletters (you can opt-out at any time).
  • Recruitment: To process and evaluate your job application.
  • Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property.

3. Disclosure of Your Information

We do not sell your Personal Information. We may share your information in the following circumstances:

  • With Our Group Companies: We may share information with our parent company, subsidiaries, and affiliates (such as DRD Communications Ltd., UK) to provide integrated services and for internal administrative purposes.
  • With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as hosting, analytics (e.g., Google Analytics), and email delivery. These parties are obligated not to disclose or use your information for any other purpose.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of DRD, or protect the personal safety of users or the public.

4. Cookies Policy

The Website uses "cookies" to enhance your experience. A cookie is a small file placed on your device.

  • Types of Cookies: We may use session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).
  • Purposes: Cookies are used for essential functions (e.g., remembering your preference), performance/analytics (e.g., counting visitors), and targeting/advertising.
  • Your Choices: You have the option to accept or refuse cookies. Most browsers allow you to manage your cookie preferences through their settings. Please note that refusing cookies may affect the functionality of the Website.

5. Security of Your Data

We take reasonable technical and organizational security measures to protect your Personal Information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user of our Website, and in compliance with Indian IT Rules and general global best practices, you have the right to:

  • Access: Request copies of your Personal Information we hold.
  • Correction/Rectification: Request that we correct any information you believe is inaccurate or incomplete.
  • Withdraw Consent: Withdraw your consent for the collection and processing of your Personal Information at any time.

To exercise any of these rights, please contact us using the details below.

7. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.